Please note that the due dates to avoid late charges has changed. Although the change was approved effective 01/01/2018, the first implementation will be with the 1st Qtr 2018 bill (service period 01/17 thru 04/13). Payments need to be received in Town Hall before close of business (5pm) to be considered on time (regardless of postmark date).
Late Charges (5% of unpaid balance) will be assessed on:
Day 30 (after mail date/postmark on bill to customer)
If a balance remains on Day 70, a $75 administrative fee will be assessed and the service address will be posted with a Shut-Off Notice (red tag). Customer will have 15 calendar days to make payment in full, with cash or certified funds only.
Day 85 – If balance remains unpaid, water service will be discontinued.
These changes pertain to the Residential Quarterly Billings only.